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How to Submit a Request on our Widget

Alejandro Colon
  • Updated
  1. Select "Submit a Ticket"
  2. Select the Related Product
  3. Select the Environment Type
  4. Enter the Application Name (if Applicable)
  5. Enter the URL (if applicable)
  6. Enter the Environment Type
  7. Enter the Steps to Reproduce the issue
  8. Enter the Expected and Actual behavior
  9. Fill in a Description (detailed description of what the request is about).
    1. Identify the type of issue. (Question, Incident, Problem, Task)
    2. Identify the priority. (Low, Normal, High, Urgent)
    3. Identify the Company this request is being opened for.
    4. Include a detailed description
  10. Attach a file from your computer

 

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